Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Amitec Support
  1. Amitec Support
  2. EnergyCenter

EnergyCenter

Welcome! You can raise a request for EnergyCenter using the options provided.

  • Feature request

    New or enhanced feature which should be added to the application

  • Support

    Need help with something? Select this to request assistance

  • Report a bug

    Report a problem that appeared

  • Licensing and billing questions

    Choose this if you have questions about licensing or billing.

  • Product trial request

    You want to try out our product? Select this and we'll be happy to answer your questions.

Powered by Jira Service Management
{"xsrfToken":"f15c18129c79854fc96609bacf0ac94adc3c6a37_lout","branding":{"id":"497","key":"ecenter","name":"EnergyCenter","portalBaseUrl":"/servicedesk/customer/portal/497","logoUrl":"https://api.media.atlassian.com/file/39ebd985-f369-4791-b5ef-e0fe1b635eff/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ODEzZjFkZi03NzZiLTQyM2UtYmYwOC0xNzczMGM2OWNhNTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM5ZWJkOTg1LWYzNjktNDc5MS1iNWVmLWUwZmUxYjYzNWVmZiI6WyJyZWFkIl19LCJleHAiOjE3OTI5MzcwODUsIm5iZiI6MTc5MjkzMzU0NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.m0qfattpirm8YzOfAUte-SEXgIHO9aecpMHNIJ50hYU&client=7813f1df-776b-423e-bf08-17730c69ca59"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Amitec Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Amitec Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#006f2a","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5b5fe499-5c01-462e-b0a6-a55c452e7b86/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ODEzZjFkZi03NzZiLTQyM2UtYmYwOC0xNzczMGM2OWNhNTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjViNWZlNDk5LTVjMDEtNDYyZS1iMGE2LWE1NWM0NTJlN2I4NiI6WyJyZWFkIl19LCJleHAiOjE3OTI5MzQxNDUsIm5iZiI6MTc5MjkzMzU0NX0.IncjpjKQWFTCwb3KgRX2KJoOvv9Ten7-zDKQP9b4tk4&client=7813f1df-776b-423e-bf08-17730c69ca59&height=300&mode=fit","bannerMediaApiFileId":"5b5fe499-5c01-462e-b0a6-a55c452e7b86","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"497","key":"ecenter","projectId":10628,"serviceDeskId":497,"name":"EnergyCenter","description":"<p>Welcome! You can raise a request for EnergyCenter using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/497","onlyPortal":false,"reqTypes":[{"id":"781","name":"Feature request","descriptionHtml":"","callToAction":"Feature request","introHtml":"<p>New or enhanced feature which should be added to the application</p>","icon":10535,"iconUrl":"https://portal.help.amitec.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[497],"key":""},{"id":"785","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://portal.help.amitec.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[497],"key":""},{"id":"786","name":"Product trial request","descriptionHtml":"","callToAction":"Product trial request","introHtml":"<p>You want to try out our product? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://portal.help.amitec.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[497],"key":""},{"id":"784","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Report a problem that appeared</p>","icon":10476,"iconUrl":"https://portal.help.amitec.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[497],"key":""},{"id":"782","name":"Support","descriptionHtml":"","callToAction":"Support","introHtml":"<p>Need help with something? Select this to request assistance</p>","icon":10472,"iconUrl":"https://portal.help.amitec.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[497],"key":""},{"id":"783","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel</p>","icon":10492,"iconUrl":"https://portal.help.amitec.no/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":497,"name":"General"}],"orderMapping":{"497":[781,782,784,785,786]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":497,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ECENTER","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ODEzZjFkZi03NzZiLTQyM2UtYmYwOC0xNzczMGM2OWNhNTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xNjQzMjc5MTUwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc5MjkzNDc0NSwibmJmIjoxNzkyOTMzNTQ1LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.4QW1b3ARjxMuSeHd_qTSOdYrWdKZe-zXfXqC7xEPJF4","targetCollection":"upload-user-collection--1643279150","endpointUrl":"https://api.media.atlassian.com","clientId":"7813f1df-776b-423e-bf08-17730c69ca59","tokenDurationInMins":20},"locale":"en-US","i18nTranslations":{}},"sharedPortal":{"name":"Amitec Support","description":"<p>Welcome to the help center - we&#39;re here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://amitecas.atlassian.net/wiki","kbLinkDomainURLs":["https://portal.help.amitec.no","https://amitecas.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=amitecas","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f15c18129c79854fc96609bacf0ac94adc3c6a37_lout","baseUrl":"https://portal.help.amitec.no/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://amitecas.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7813f1df-776b-423e-bf08-17730c69ca59","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d8b4c35a337d4123918ef2c9ba5a5182","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://amitecas.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}